On April 17, 2026, the South African Social Security Agency (SASSA) announced significant changes regarding social grants. The agency condemned the practice of selling queue positions at its offices. Themba Matlou, a SASSA representative, expressed strong disapproval of this exploitation. He stated, “We take serious exception to these acts as they happen at the doorsteps of our offices and create an impression that we are complicit and encourage this exploitation of our people.”
In recent weeks, SASSA suspended more than 30,000 grants in Limpopo. This suspension followed a review process aimed at ensuring compliance among beneficiaries. Many beneficiaries did not update their information or respond to review notices. As a result, SASSA confirmed that no grant has been incorrectly suspended.
Rachel Bukasa from Black Sash noted the urgency of the situation: “When a social grant lapses, it is an immediate crisis.” The agency urged those affected to reapply as new applicants if their grants have lapsed. Currently, 34,169 social grants have lapsed in Limpopo alone.
SASSA also emphasized the importance of completing annual e-life certifications to avoid payment disruptions. Beneficiaries can complete this certification via the SASSA online portal or at a walk-in branch. The agency encourages everyone to take advantage of these options.
In addition to addressing grant suspensions, SASSA is working on enhancing its queue management systems for better service delivery. This initiative aims to streamline processes and improve the overall experience for beneficiaries.
Yet, uncertainties remain regarding why some beneficiaries did not respond to review notices. Details remain unconfirmed at this time.
