What caused the recent outage affecting Discord users? The company has confirmed that most of the problems were related to the voice chat feature, which accounted for 65% of reported issues.
Many users attempting to join voice channels encountered the “Awaiting Endpoint” error, which prevented them from connecting. At the peak of the outage, over 12,000 users reported problems, with Downdetector noting that issues began around 3:29 PM EDT.
Discord acknowledged the outage and stated they were actively investigating the issue. Engineers recognized degraded performance around 3:20 PM Eastern time, and reports of outages peaked at over 22,000 at 3:19 PM.
As the situation unfolded, Discord’s spokesperson indicated that they believed they had identified the issue and were taking action to restore voice traffic. By 5:11 PM, users were still reporting ongoing issues, with more than three-quarters of complaints related to voice calls.
The “Awaiting Endpoint” error typically occurs when the app cannot connect to a voice server, a situation often seen during major outages or server-side failures. Users expressed their frustration, with one stating, “Awaiting Endpoint when trying to connect to a voice channel.”
As of now, Discord has reported that users should be able to connect, and they are working to prevent the issue from recurring. However, details remain unconfirmed regarding the full resolution of the outage and any lasting impacts on service.